PLACING AN ORDER
We will be happy to assist you in placing your order during our business hours 9:00 am to 5:00, p.m. eastern time.
TEL: (814) 234 4164
9:00 am to 5:00 PM eastern time.
You can place your order via e-mail any time of the day or night. In addition to your shipping address, don't forget to include a telephone or e-mail address where you can be reached, in case there is a problem with your order.
You also have the option to place your order via Fax. As with e-mail, it's important to include a telephone or e-mail address where you can be reached.
FAX: (814) 234 9833
If you are not in a hurry, you can place your order via mail. Again, it's important to include a telephone or e-mail address where you can be reached.
Our Standard Shipping Methods:
We normally ship orders via United Parcel Service. If your shipping address is east of the Mississippi or is in Florida we automatically ship second day air otherwise we ship ground. For an additional charge, you can have your order shipped Next-Day Air. Your order will be sent using a sturdy 1/4" thick tube. We find that a sturdy tube is more likely to endure the rigors of automated processing and less likely to be punctured. However if you wish, you can arrange to have your order shipped in a flat package.
Your order will be fully insured by us during it's transit to you. It is important that you call us immediately if you notice any damage caused during shipping.
Information We Need:
Please include the item numbers and complete titles when ordering. If you are placing your order via e-mail or fax include the price as well.
If you would like to have certificate of authenticity information included with your order , you must indicate so when placing your order.
If you are ordering from within the state of Pennsylvania, there will be a 6% sales tax.
Generally orders are sent the same day they are received or the following business day. If you have not received your order within a week, give us a call.
At present we do not accept credit cards. We will send your order C.O.D. check acceptable. In some cases we may require a certified check.
Last Updated: Wednesday, August 1, 2007
©1996 Toby Altman